Bag orders are typically processed and shipped within 24-48 hours. Bulk orders can vary based on the shipping commercial shipping needs. Timelines and tracking are available once the order is placed.

Bag orders should arrive within 2-4 days after they've shipped via USPS priority mail or FedEx Ground Home Delivery. Bulk orders vary from 1-3 days after they ship, depending on destination.

For small orders, we use the USPS & FedEx. Larger orders (half a ton or more) will ship on a variety of high-quality carriers, based
on a custom freight quote.

We offer flexible shipping options on large orders. If you have a preferred method of shipping your worm
castings please let us know. Typically we ship to commercial addresses with a way to unload one
ton bags of castings. If you need a liftgate to unload the pallets of castings, let us know and we will arrange that.

We offer a 100% satisfaction guarantee on all bags of Simple Grow Soil Builder. If you are unsatisfied
for any reason, mail your proof of purchase and a written explanation of the issue to:

Simple Grow
2514 N Patterson Ave
Springfield, MO 65803

We'll issue a refund within 6-8 weeks.

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